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  1. Georgia Access Help
  2. Agent/Assister

Agent/Assister

  • I am an Agency Administrator; how do I access the Georgia Access agent portal?
  • What is the Agency Administrator role?
  • Remote Identity Proofing (RIDP) - What If I am unable to provide proof of my identity through an automated service?
  • What is the deadline for Agent Certification Training?
  • How to become a Georgia Access Certified Agent?
  • How do I access the Georgia Access agent re-certification training?
  • The Federally Facilitated marketplace (FFM) has no medical qualifications nor penalty for pre-existing conditions, does Georgia Access offer the same?
  • What is the differences between an Agency Manager account and an Agent account?
  • How do I change the number associated with my Duo Security MFA account?
  • I am a producer and I registered as an Assister on Georgia Access now I cannot access my account.
  • What is a Georgia Access Agency account?
  • Georgia Access Account Creation
  • I cannot verify my account through the Duo Security MFA.
  • How can you correct Agency setup if needed?
  • How do customers find an agent on Georgia Access?
  • Should I create an agency/agency manager account or an agent account?
  • How do I use my access code to log in
  • Why doesn’t my client show up in my book of business anymore?
  • Can only the agency manager see the information for all the agency customers, or can each agent see them all?
  • Can we do off-exchange enrollments on Georgia Access?
  • Will Georgia Access have verification information from PeachCare for Kids® and Georgia Medicaid or will we still need to obtain that information from the customer?
  • What is the criteria for becoming a Certified Application Counselor (CAC)?
  • If I sell commercial and auto insurance at my agency will that interfere with me using Georgia Access?
  • Will income ranges for Advanced Premium Tax Credit (APTC) be different?
  • Will everyone qualify for Georgia Access?
  • Will carriers offer all Silver plans on the exchange, or just certain Silver plans?
Georgia Access Help
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