Agency administrators must complete the Georgia Access agency administrative staff certification training and pass the final assessment to be assigned an agency administrator user role on the Georgia Access agent portal. Visit certification.georgiaaccess.gov to access the Georgia Access certification training.
After completing certification training, your account will need to be created by your Agency Manager or Principal. Follow the steps below:
- Contact your Agency Manager. They will need to add you to the agency account. This cannot be done without your Agency Manager’s help.
- Not sure who that is, or if your agency has an account already? Call the Georgia Access contact center partner line at 888-312-4237 (TTY Line 711).
- Once added to the Agency account, you will receive an email with a secure link to log in and claim your account.
More information is found on the Georgia Access website at georgiaaccess.gov/for-partners/agents/.