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Consumer

  • What happens if I miss the deadline to submit additional requested documents for my Data Matching Issue (DMI)?
  • Does Georgia Access allow mid-month policy terminations?
  • My employer has offered a Qualified Small Employer Health Reimbursement Arrangements (QSEHRAs), what does this mean?
  • My employer has offered an Individual Coverage Health Reimbursement Arrangements (ICHRAs), what does this mean?
  • Verifying Your Identity
  • How do I file an appeal on my Georgia Access eligibility decision?
  • Are Deferred Action for Childhood Arrivals (DACA) eligible for coverage through Georgia Access?
  • I received an email about providing permission for Georgia Access to run my eligibility for financial savings. Why did I receive this email and how do I update my application to provide this permission?
  • I have an offer of job-based insurance coverage for my family, but it’s unaffordable. Can I get financial assistance to enroll my family in coverage through Georgia Access?
  • How do I submit documents to Georgia Access?
  • How do I reconcile my Premium Tax Credit (PTC)?
  • I am a Georgia Access customer, I was recently offered job-based health coverage by my employer. Will I still be eligible to keep receiving Advanced Premium Tax Credits to lower my premium cost with Georgia Access?
  • Which Qualifying Life Events require proof of prior coverage to be eligible for a Special Enrollment Period?
  • My Out-of-Pocket premium is a lot higher this year compared to last year. Did Georgia Access give me the wrong eligibility? Why is this happening?
  • I am an immigrant who has been granted Temporary Protected Status (TPS) by the U.S. Citizenship and Immigration Services (USCIS). Am I eligible for coverage through Georgia Access?
  • I don’t have a Social Security Number (SSN), can I still submit an application for Georgia Access coverage?
  • My monthly insurance premium has increased because of a change in the amount of federal subsidies I receive (Advanced Premium Tax Credits, or APTC). Why were my subsidies changed or removed?
  • I am a Migrant Worker seeking coverage through Georgia Access, am I eligible?
  • I am a lawfully present immigrant. Am I eligible for coverage through Georgia Access?
  • What is the Inflation Reduction Act (IRA) and what does it mean for my premiums?
  • What is considered affordable coverage through an employer?
  • What are coverage Effective Dates?
  • What is the Reasonable Opportunity Period (ROP)?
  • My monthly insurance premium has increased because of a change in the amount of federal financial assistance I receive (Advanced Premium Tax Credits, or APTC). Why was my financial assistance changed or removed?
  • How can I request physical copies of my insurance cards?
  • What if I received a larger amount of tax credits than I should have, but I can’t pay it back?
  • I’m a migrant worker in Georgia. Do I qualify for coverage through Georgia Access?
  • How do I make my first premium payment (binder payment) and future premium payments for coverage through Georgia Access?
  • How long do I have to make my first premium payment?
  • What is the No Surprises Act?
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